Thank you for participating in our silent auction! Please take note of the following steps if you win a prize:

Notification of Winning: After the auction closes, you will be notified via email that you have won. Your payment will be processed, and your card will be debited accordingly.

Items 1-43 Receiving your E-Voucher: You will be contacted by the event organiser with details of your winning item.

All Other Items Receiving your E-Voucher: The next working day after the event, you will receive an e-voucher sent to the email address you used to sign up. The email will come from bookings@astarexperience.com. 

Redeeming Your E-Voucher: To begin booking your experience, simply redeem your e-voucher and complete the web form provided. If you have won a physical item, please redeem your e-voucher as soon as possible and include a mainland UK delivery address in the web form so that your item can be shipped to you.

For any queries on the auction please contact Mel.