Thank you for participating in our silent auction! Please take note of the following steps if you win a prize:
Notification of Winning: For items 1-33, if you are a winner you will receive a payment link with details about how to pay for these lots via The Big Give so that your payments can be doubled by available match funding. If you are a winner of any other item your card will be debited tonight automatically.
Receiving your Prize: If you have won a donated item which are items 1-33 in the auction you will be contacted by Home-Start Wandsworth with details of your prize.
All Other Items Receiving Your Prize: For all other prizes in the silent auction the next working day after the event, you will receive an e-voucher sent to the email address you used to sign up. The email will come from bookings@astarexperience.com. To begin booking your experience, simply redeem your e-voucher and complete the web form provided. If you have won a physical item, please redeem your e-voucher as soon as possible and include a mainland UK delivery address in the web form so that your item can be shipped to you.
For any queries on the auction please contact Mel.