Thank you for participating in our silent auction! Please take note of the following steps if you win a prize:

Notification of Winning and Payment: After the auction closes, you will be notified via email that you have won. Your payment will be processed, and your card will be debited accordingly.

Items 1-17 and Live Auction Items: Receiving your Prize: If you have won a donated item which are items 1-17 in the silent auction and all live auction items please note these items will be available to take away with you at the event when the auction closes. 

All Other Items: Receiving Your Prize: For all other prizes in the silent auction the next working day after the event, you will receive an e-voucher sent to the email address you used to sign up. The email will come from bookings@astarexperience.com. To begin booking your experience, simply redeem your e-voucher and complete the web form provided.
If you have won a physical item, please redeem your e-voucher as soon as possible and include a mainland UK delivery address in the web form so that your item can be shipped to you.

For any queries on the auction please contact Molly Neale.