How do I make a bid/donation?

Click on Silent Auction Items in the left hand menu, scroll through the list and select the item you would like to bid on/ donate to, to see a larger photo and read the description. Enter your bid amount into the enter amount field and click Sign In. If you are already registered the bid will be placed and the system will let you know if it has been accepted or not (silent auction only). If you are not registered you will need to register your details.

How do I register?

You can either register when you first make a bid or donation or go to Sign In. You will then be asked to enter your details so we can contact you if you win.

Can I edit my profile?

Yes, you can change any of your contact details by first logging in and then going to My Account, editing your profile and clicking Save.

How do I know if I have been outbid?

You can see the current winning bids on the Silent Auction Items page. You can also click on My Account to see all the items you are currently winning and any items you’ve been outbid on. You will also receive outbid text notifications, easily allowing you to make a higher bid, until the close of the auction.

What do I do if I made an error in bidding/donating?

Please contact The Sick Children’s Trust by emailing specialevents@sickchildrenstrust.org

When does the auction close?

The silent auction will close after the live auction at approximately 9.45pm.

How do I know if I won an item?

You will be contacted by email or phone to confirm you have been successful, and to arrange payment.

How do I pay if I win an item?

You will be sent a link by email and SMS. Payment can be made immediately or within 7 days of the event.